Terms of service
Last Updated: June 22, 2026
Welcome to Bldgene.
This website is operated by Bldgene. Throughout this website, the terms "we," "us," and "our" refer to Bldgene. By accessing, browsing, or purchasing from www.bldgene.com, you agree to be bound by these Terms of Service, together with any policies and notices referenced on this website.
These Terms apply to all visitors, customers, merchants, and other users who access or use our website or services.
If you do not agree to these Terms, you should not access or use our website.
1. Store Information
Bldgene is an independently operated online retail store offering women's apparel, dresses, fashion accessories, and occasion-ready styles through our official website.
Website
Phone
+1 (651) 354-1677
Business Address
Bldgene
1296 Niles Ave
Saint Paul, MN 55116
United States
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to display products, securely process payments, fulfill orders, and operate our online business.
2. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using this website with the permission and supervision of a parent or legal guardian.
You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
You may not interfere with the security, functionality, or normal operation of this website or attempt to gain unauthorized access to any part of our systems.
3. Product Information
We make every reasonable effort to ensure that product descriptions, specifications, pricing, sizing information, images, colors, availability, and other content displayed on our website are accurate and up to date.
However, occasional errors, inaccuracies, or omissions may occur. If we identify a material error affecting your order, we will notify you promptly and provide an appropriate solution, which may include correcting the information, adjusting the order, or issuing a refund where applicable.
Please note that actual product colors may vary slightly due to differences in device displays, screen settings, lighting conditions, and photography.
4. Product Availability
Product availability may change without prior notice.
We reserve the right to limit purchase quantities, discontinue products, or update product listings at any time.
If an item becomes unavailable after an order has been placed, we will notify you promptly and provide available options, including order adjustment, replacement, cancellation, or refund.
5. Pricing and Currency
Unless otherwise stated, all prices displayed on our website are shown in United States Dollars (USD).
Prices may change without prior notice.
Your final order total may include product prices, shipping charges, discounts, and applicable taxes based on your shipping destination and applicable law.
If a pricing error, technical issue, or inaccurate product information is discovered before shipment, we reserve the right to correct the issue and, where necessary, cancel or adjust the affected order. Any applicable refund will be issued to your original payment method.
6. Orders and Order Acceptance
After you place an order, you will receive an order confirmation email acknowledging that your order has been received.
Receipt of an order confirmation does not constitute final acceptance of your order. Orders may be reviewed for payment authorization, inventory availability, address verification, fraud prevention, and compliance with applicable laws and store policies.
We reserve the right to cancel or decline an order if:
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Payment authorization cannot be completed.
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Billing or shipping information is inaccurate or incomplete.
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The order is identified by fraud prevention systems.
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The requested product is unavailable.
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A pricing, inventory, or technical error occurs.
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The order violates applicable law or these Terms.
If an order cannot be fulfilled for any of the reasons above, we will notify you as soon as reasonably possible and issue a refund where applicable.
7. Payment Terms
We accept secure payment methods displayed during checkout, which may include:
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Visa
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Mastercard
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American Express
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Discover
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Diners Club
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Apple Pay
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Google Pay
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Shop Pay
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PayPal
Payment authorization must be successfully completed before an order can be prepared or shipped.
Payment information is securely processed through Shopify and authorized third-party payment providers. Bldgene does not store complete credit card or debit card information on its own servers.
For additional information, please review our Payment Policy.
8. Shipping and Delivery
Orders are processed and shipped in accordance with our Shipping Policy.
Estimated delivery times are provided for reference only and may vary due to weather conditions, carrier delays, holidays, order volume, address verification, or other circumstances beyond our reasonable control.
Tracking information will be provided after shipment whenever available.
Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays or unsuccessful deliveries resulting from inaccurate or incomplete shipping information provided during checkout.
9. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
We offer a 30-day return period from the date your order is delivered for eligible items.
Returned products must satisfy the eligibility requirements described in our Return & Refund Policy, including being unused, unworn, in original condition, with original tags and packaging, and accompanied by proof of purchase.
Please review our Return & Refund Policy for complete information regarding eligibility, return shipping, damaged or incorrect items, refund processing, and non-returnable products.
10. Customer Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
You agree to provide accurate, current, and complete account information.
If you believe your account has been accessed without authorization, please contact us immediately at hello@bldgene.com.
11. Personal Information and Privacy
Your use of our website is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including information relating to orders, customer support, analytics, advertising, and marketing technologies.
We encourage you to review our Privacy Policy before using our website or placing an order.
12. Intellectual Property
All content available on this website, including text, graphics, logos, product descriptions, images, icons, website design, layouts, and other materials, is owned by or licensed to Bldgene unless otherwise stated.
No content from this website may be copied, reproduced, distributed, modified, displayed, published, sold, or otherwise used without our prior written permission.
Your use of this website does not grant you any ownership or intellectual property rights in our content, trademarks, branding, or other proprietary materials.
13. Prohibited Uses
You agree not to use our website or services for any purpose that:
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Violates any applicable law or regulation
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Provides false, misleading, or fraudulent information
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Interferes with the security or functionality of our website
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Attempts to gain unauthorized access to our systems or customer information
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Uploads or distributes viruses, malware, or other harmful code
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Collects or uses customer or website data without authorization
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Engages in spam, abuse, fraudulent activity, or other unlawful conduct
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Infringes upon the intellectual property or legal rights of Bldgene or any third party
We reserve the right to restrict, suspend, or terminate access to our website if we reasonably believe these Terms have been violated.
14. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Bldgene.
We are not responsible for the content, privacy practices, availability, or policies of third-party websites or services.
Your use of third-party services is governed by their own applicable terms and privacy policies.
15. Advertising and Analytics
We may use advertising, analytics, and marketing services provided by Shopify, Google, Pinterest, and other trusted service providers to help us:
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Measure advertising performance
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Improve website functionality
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Understand customer behavior
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Optimize our products and services
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Deliver relevant advertising where permitted by applicable law
For additional information regarding cookies, tracking technologies, advertising, and your privacy choices, please review our Privacy Policy.
16. User Comments and Submissions
If you voluntarily submit reviews, comments, suggestions, photographs, feedback, or other materials to us, you grant Bldgene a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and improve such content for customer service, website operation, marketing, and business purposes where permitted by applicable law.
You agree that any materials you submit will not:
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Violate applicable law
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Infringe the rights of any third party
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Contain false, misleading, defamatory, abusive, or unlawful content
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Contain malicious software or harmful code
17. Disclaimer
Our website, products, and services are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.
While we strive to provide accurate information and a reliable shopping experience, we do not guarantee that our website will always be uninterrupted, secure, error-free, or continuously available.
Nothing in these Terms excludes any warranties or legal rights that cannot be excluded under applicable law.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Bldgene shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of our website, products, or services.
Our total liability relating to any claim shall not exceed the amount paid for the product giving rise to that claim, except where otherwise required by applicable law.
Nothing in these Terms limits any rights available to consumers under applicable consumer protection laws.
19. Indemnification
You agree to indemnify, defend, and hold harmless Bldgene, its affiliates, service providers, employees, partners, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising out of:
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Your violation of these Terms
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Your misuse of our website or services
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Your violation of any applicable law
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Your infringement of the rights of any third party
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions shall remain in full force and effect.
21. Termination
These Terms remain effective unless terminated by either you or Bldgene.
We may suspend or terminate your access to our website or services if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or otherwise misused our website or services.
22. Governing Law
These Terms of Service and any disputes arising out of or relating to these Terms shall be governed by and interpreted in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law principles.
23. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business operations, legal requirements, products, or services.
When changes are made, the revised version will be posted on this page together with an updated "Last Updated" date.
Your continued use of our website after any changes become effective constitutes your acceptance of the revised Terms.
24. Contact Information
If you have any questions regarding these Terms of Service, please contact us using the information below.
Brand Name
Bldgene
Website
Phone
+1 (651) 354-1677
Business Address
Bldgene
1296 Niles Ave
Saint Paul, MN 55116
United States
Business Hours
Monday to Friday:9:00 AM – 5:00 PM (Eastern Time, EST)
Saturday to Sundays: closed
(Excluding U.S. public holidays)
We aim to respond to customer inquiries within 24–48 business hours.
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