Payment Terms

Last Updated: June 22, 2026

Welcome to Bldgene.

This website is operated by Bldgene. Throughout the site, the terms "we," "us," and "our" refer to Bldgene. By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service, together with any policies and notices referenced on this website.

These Terms apply to all users of the website, including visitors, customers, merchants, and anyone who accesses or uses our services.

If you do not agree to these Terms of Service, you should not access or use our website or purchase products from us.

1. Store Information

Bldgene is an independently operated online retail store offering women's apparel, dresses, fashion accessories, and occasion-ready styles through our official website.

Website: www.bldgene.com

Email: hello@bldgene.com

Phone: +1 (651) 354-1677

Business Address

Bldgene

1296 Niles Ave

Saint Paul, MN 55116

United States

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to display products, securely process orders, and operate our online business.

2. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using this website under the supervision and consent of a parent or legal guardian.

You agree not to use our website, products, or services for any unlawful, fraudulent, harmful, or unauthorized purpose.

You may not interfere with the security, functionality, or normal operation of this website or attempt to gain unauthorized access to our systems.

3. Product Information

We make every reasonable effort to ensure that product descriptions, specifications, images, colors, sizing information, pricing, and other content displayed on our website are accurate and up to date.

However, occasional errors, inaccuracies, or omissions may occur. If we identify a material error affecting your order, we will contact you promptly and provide an appropriate resolution, which may include correcting the information, adjusting the order, or issuing a refund where applicable.

Please note that actual product colors may vary slightly depending on your device, screen settings, lighting conditions, and photography.

4. Product Availability

Product availability may change without prior notice.

We reserve the right to limit quantities, discontinue products, or update product listings at any time.

If a product becomes unavailable after an order has been placed, we will notify you promptly and offer available options, including a replacement, order adjustment, cancellation, or refund.

5. Pricing and Currency

Unless otherwise stated, all prices displayed on our website are listed in United States Dollars (USD).

Prices are subject to change without prior notice.

Your final checkout total may include product pricing, applicable shipping charges, discounts, and taxes based on your shipping destination and applicable law.

If a pricing error, technical issue, or inaccurate product information is identified before shipment, we reserve the right to correct the error and, where necessary, cancel or adjust the affected order. Any applicable refund will be issued to your original payment method.

6. Orders and Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

Order confirmation does not constitute final acceptance of your order. Orders may be reviewed for payment authorization, inventory availability, shipping information accuracy, fraud prevention, and compliance with applicable policies.

We may cancel or decline an order if:

  • Payment authorization cannot be completed.

  • Billing or shipping information is incomplete or inaccurate.

  • The order is identified by fraud prevention systems.

  • The product is unavailable.

  • A pricing, inventory, or technical error occurs.

  • The order violates applicable laws or our store policies.

If an order cannot be fulfilled for any of the reasons above, we will notify you as soon as reasonably possible and issue a refund where applicable.

7. Payment Terms

We accept secure payment methods displayed during checkout, which may include:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • Shop Pay

  • PayPal

Payment authorization must be successfully completed before an order is prepared or shipped.

Payment information is securely processed through Shopify and authorized third-party payment providers. Bldgene does not store complete credit card or debit card information on its servers.

For additional information, please refer to our Payment Policy.

8. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery times are provided for reference only and may vary due to carrier delays, weather conditions, holidays, order volume, address verification, or other circumstances beyond our reasonable control.

Tracking information will be provided when available after shipment.

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete shipping information provided during checkout.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

We offer a 30-day return period from the date of delivery for eligible items.

Returned products must meet the eligibility requirements described in our Return & Refund Policy, including being unused, unworn, in their original condition, with original tags and packaging, and accompanied by proof of purchase.

Please review our Return & Refund Policy for complete details regarding eligibility, return shipping, damaged or incorrect items, refund processing, and non-returnable products.

10. Customer Accounts

If you create an account with Bldgene, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.

You agree to provide accurate, current, and complete account information.

If you believe your account has been accessed without authorization, please contact us immediately at hello@bldgene.com.

11. Personal Information and Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including information related to orders, customer support, analytics, advertising, and marketing technologies.

12. Intellectual Property

All content available on this website—including text, graphics, logos, images, product descriptions, website design, icons, and other materials—is owned by or licensed to Bldgene unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

13. Prohibited Uses

You agree not to use our website or services for any purpose that:

  • Violates applicable laws or regulations.

  • Provides false, misleading, or fraudulent information.

  • Interferes with website security or functionality.

  • Attempts unauthorized access to our systems.

  • Uploads malware, viruses, or harmful code.

  • Collects customer information without authorization.

  • Conducts spam, abuse, or fraudulent activities.

  • Infringes upon the rights of Bldgene or any third party.

We reserve the right to suspend or terminate access if these Terms are violated.

14. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

These third-party services operate independently, and we are not responsible for their content, policies, privacy practices, or availability.

Your use of third-party services is subject to their respective terms and policies.

15. Advertising and Analytics

We may use services provided by Shopify, Google, Pinterest, and other marketing or analytics providers to improve website functionality, measure advertising performance, understand customer behavior, and enhance user experience.

Additional information regarding cookies, analytics, and advertising technologies is available in our Privacy Policy.

16. User Content

If you submit reviews, comments, suggestions, images, or other content to us, you grant Bldgene a non-exclusive, royalty-free right to use such content for customer service, website improvement, and marketing purposes where permitted by applicable law.

You agree not to submit unlawful, misleading, defamatory, abusive, or infringing content.

17. Disclaimer

Our website, products, and services are provided on an "as is" and "as available" basis to the maximum extent permitted by applicable law.

While we strive to provide a reliable shopping experience, we do not guarantee uninterrupted availability, continuous operation, or error-free performance at all times.

Nothing in these Terms excludes warranties or legal rights that cannot be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Bldgene shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Our total liability relating to any order shall not exceed the amount paid for the applicable product, except where otherwise required by law.

Nothing in these Terms limits any rights available under applicable consumer protection laws.

19. Indemnification

You agree to indemnify and hold harmless Bldgene, its affiliates, service providers, and business partners from claims, damages, liabilities, losses, and expenses arising from your breach of these Terms or misuse of our website.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

21. Termination

These Terms remain effective until terminated by either you or Bldgene.

We reserve the right to suspend or terminate access to our website if we reasonably believe these Terms have been violated or our services have been misused.

22. Governing Law

These Terms of Service and any disputes arising from or relating to them shall be governed by the applicable laws of the State of Minnesota, United States, without regard to its conflict of law principles.

23. Changes to These Terms

We may update these Terms of Service periodically.

Any changes will become effective immediately upon publication on this page with an updated Last Updated date.

Your continued use of our website after such changes constitutes acceptance of the revised Terms.

24. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Brand Name: Bldgene

Website: www.bldgene.com

Email: hello@bldgene.com

Phone: +1 (651) 354-1677

Business Address

Bldgene

1296 Niles Ave

Saint Paul, MN 55116

United States

Business Hours

Monday to Friday:9:00 AM – 5:00 PM (Eastern Time, EST)
Saturday to Sundays: closed
(Excluding U.S. public holidays)

We aim to respond to customer inquiries within 24–48 business hours.